Defective Motor Vehicle Claims Queensland
(For Purchasers)

If you’ve purchased a defective vehicle, you want to ensure that your rights are protected. These disputes can be stressful and costly without proper advice. This is where our Queensland defective motor vehicle claims lawyers can help. Fox Piper assists motor vehicle purchasers with claims for compensation, replacement, or repairs due to defects or misrepresentation.

Our experienced team ensures superior representation, providing the legal expertise you need to navigate these complex issues effectively.

What are defective motor vehicle claims?

Defective Motor Vehicles (for purchasers) involves legal issues faced by individuals in Queensland who have purchased vehicles that exhibit defects or fail to meet consumer guarantees under the Australian Consumer Law or are still within their statutory Queensland warranty. This area of law encompasses claims related to vehicle warranties, consumer rights and potential fraud or misrepresentation by sellers.

The Queensland statutory warranty may apply if a defect arises within 3 months of taking possession of the vehicle. You may have a claim under the Australian Consumer Law if you purchased your vehicle from a business. The Australian Consumer Law requires that all goods are of acceptable quality, fit for purpose, free from defects, safe and durable. Although it is better to make a claim as soon as possible, in some situations the Australian Consumer Law may cover you for vehicles purchased within the last 6 years, and sometimes longer if you have had repairs within that time frame.

Not all vehicles that have defects will fall under the Australian Consumer Law as there are exceptions. For example, if you have been told about the defect prior to purchasing the vehicle, the Australian Consumer Law will not be applicable.

When purchasing a motor vehicle from a private seller, you do not have the same statutory protections as you would when purchasing from a business. Consequently, seeking a refund or compensation to fix defects is more limited. However, there may be ways to address your specific circumstances. For example, if the private seller made false statements or failed to disclose known defects about the vehicle’s condition after you specifically asked about them, you may have grounds for legal action.

Dangers and consequences

Failing to address defects in a purchased vehicle can lead to financial losses and inconvenience for the purchaser. If not properly managed, disputes over defective vehicles may escalate into legal proceedings, potentially involving costly repairs or compensation claims. A lack of preparedness, legal advice or representation can lead to a loss of ability to reclaim costs owed to you by a seller.

            Resolve your dispute in 3 easy steps

            Step 1

            Submit Your Enquiry

            Provide us with details about your situation. We will assess to see how best we can help you. All enquiry submissions are confidential.

            Step 2

            Speak with a solicitor

            We will take the time to understand your circumstances and give you guidance.

            We will speak with you about your matter, give you options, and most importantly potential solutions.

            Step 3

            Post-consultation email

            We know that legal matters can be stressful and that our initial consultation can contain a lot of information. After our consultation we will send you an email with an overview and next steps so you have something to reflect upon and make a careful and considered decision.

            Why Fox Piper?

            Fox Piper has extensive experience in handling motor vehicle warranty claims and disputes under the Australian Consumer Law and Queensland statutory warranty regime in Queensland for defective motor vehicles. Our solicitors are well-versed in navigating the complexities of the legal frameworks to protect the rights of purchasers. Advantages of engaging Fox Piper in a defective motor vehicle claims dispute include:
            • Expertise in Motor Vehicle Warranty Laws

              Our team has extensive experience and a deep understanding of the legal framework surrounding vehicle warranties in Queensland, the Australian Consumer Law, statutory warranty regime in Queensland for defective motor vehicles, and contractual principles.
            • Client-Focused Approach

              We prioritise your needs and work diligently to achieve the best possible outcome for your case.
            • Comprehensive Legal Support

              From initial consultations to court representation, we offer a full range of services to support you throughout your legal journey.

            Take the first step

            Tell us about your dispute, and our team will assess your enquiry and guide you on possible next steps. We’re here to help you navigate the process with clarity and confidence.

            FAQs

            • What should I do if I discover defects in a vehicle shortly after purchasing it in Queensland?

              If you discover defects in a vehicle you’ve recently purchased, it’s important to document the issues and contact Fox Piper immediately. Under Queensland’s motor vehicle warranty laws and the Australian Consumer Law, you may be entitled to remedies such as repairs, replacements or refunds depending on the nature of the defect and the circumstances of the sale, but time is a factor. Fox Piper can assess your case, advise you on your rights and guide you through the process of making a warranty claim, consumer guarantee claim, or contract claim against the seller.

            • Can I pursue legal action against a private seller if they misrepresented the condition of the vehicle I purchased?

              Potentially yes, if a private seller in Queensland made false statements or failed to disclose known defects about the vehicle that substantially influenced your decision to purchase it, you may have grounds for legal action. This could include seeking compensation for the cost of repairs or even a refund of the purchase price. Fox Piper can help evaluate the misrepresentation claim, gather evidence and pursue appropriate legal remedies on your behalf.

            • What are my rights if the dealership or seller refuses to honour the vehicle's warranty or consumer guarantees?

              If the dealership or seller in Queensland refuses to honour the vehicle’s warranty or consumer guarantees, you have the right to escalate the matter. Fox Piper can assist in negotiating with the seller to resolve the dispute amicably. If negotiation fails, we can represent you in filing a complaint with the Queensland Civil and Administrative Tribunal (QCAT) or pursuing legal action in court to enforce your rights under the applicable laws.

            Sources
            Australian Consumer Law
            Motor Dealers and Chattel Auctioneers Act 2014